Apple has acknowledged that recent complaints about iPhones overheating are a result of software and app-related bugs and has assured users that fixes will be released soon. The company clarified that the warmth experienced by some users in the initial days of setting up or restoring their devices is due to increased background activity caused by a bug in the latest iOS 17 software. Additionally, certain third-party apps like Instagram, Uber, and Asphalt 9 have put excessive strain on the system, leading to the device running hotter than usual.
Apple is actively working with developers of these apps to address the issue and ensure that the performance of the iPhone is not hindered. It confirmed that Instagram has already resolved the problem with its app, while fixes for other apps are currently being developed. Apple further explained that the problem is not related to the hardware of the iPhone 15 Pro line, which features a titanium frame and an enhanced graphics component. The company maintains that the redesigned iPhone actually improves heat dissipation compared to previous stainless steel models.
Apple has also dismissed concerns that the overheating poses a safety risk or impacts the long-term functionality of the device. It emphasized that the upcoming software update will not slow down the processor of the latest iPhone models. Moreover, Apple stated that the use of USB-C charging, which is now included with the latest devices, is not the cause of the issue. However, it did mention that charging with a high-wattage adapter could temporarily result in the device feeling hotter than usual.
Numerous users have taken to social media and Apple support forums to express their concerns about the new iPhone 15 Pro and iPhone 15 Pro Max becoming unusually hot to the touch. Some users have even posted photos of thermometers displaying temperatures over 100°F (38°C) on their iPhones. Apple has not provided a specific release date for the iOS 17 software update that will address these issues but recently released the first beta version of iOS 17.1 to app developers, with a scheduled release in October.